I started working for The Wilf Ward Family Trust in 2007 as a Support Worker. I worked across the Beverley Services.
In the winter of 2013 I started to take more of an interest in the wider aspects of working for the Trust, for example why we have to meet CQC regulations, what other regulations impact the way we have to evidence the support we give, and how these regulations can improve the way we go about supporting service users and ultimately improve their lives on a daily basis.
I started asking my Manager to provide me with additional training and showed an interest in the work she was doing as well. I would ask my Manager for additional jobs to do and basically made my ambitions known to her. My Manager then began mentoring me; this boosted my confidence in myself and my abilities.
A Senior Support Worker position became available in the Beverley Services and my Manager encouraged me to apply for the position.
I was a bit apprehensive at first as I thought it would be a big step for me. My Manager told me that if I were to be shortlisted and then successful at interview, that she would support me in the new position.
I applied and got the job.
Since then I have developed my management skills much more.
I now hold the position of Assistant Manager.
I love my new role, I get to supervise and mentor Support Workers whilst still providing support to the Service Users. I think I have the best of both worlds currently, and thoroughly enjoy my job.
I have learnt an awful lot whilst working for The Trust.